Sonic

We took Robby to band practice tonight and on the way home I wanted a drink from Sonic. Steve had gotten me a Sonic card for Valentine's Day since I stop by every morning for a diet coke before I go to school. Usually we go to the Sonic on Memorial, but we went to the Sonic on 122nd because we like the ice better.

We pulled in the drive-thru and ordered our drink. This kid brings it out to us since there is a car in front of us. He takes our Sonic card, and we wait until the car in front of us pulls out. We get to the window and the kids tries to give us another order. Steve tells him all we need is our card. He thinks that he has already given us our card back. He then realizes that he has given it to the car that was in front of us.

Then the drama begins. Everyone quits working inside and are all looking at the security camera. They are looking for the tag number of the car that was in front of us. One girl comes to the window and asks if we saw where the car went. Well, they turned left and then maybe they went to I-35? We continue to wait. The kid who gave the card to the wrong customer is hitting his head, hitting the file cabinet and beating himself up for making a simple mistake.

By this time, we ask if we can have some more ice to put in our drink, because it had very little ice when they gave it to us. Well, graciously, they gave us a "kids" cup of ice. How thoughtful. We have only been sitting here for 15 minutes. The owner's wife comes to the window to tells us they are trying to call the 1-800 number and ask us to pull around to a stall.

We wait for another 15 minutes and push the button 3 different times. Each time they reply "Welcome to Sonic. May we help you?" Do they not remember that we are the same people waiting for our card? We ask to speak to the owner's wife and they send the kid out to get our name and number because it may be awhile. We ask again to speak to the owner's wife and they send another kid out. Finally, they bring out a new card. They problem is they can't put an odd amount on the card so they rounded up....I guess for our trouble, they felt like it was the least they could do. So after 35 minutes, we got $13.00 on our Sonic card instead of $12.56. They also threw in a free drink (only good for that Sonic) and a free medium cherry limeade, and a discount card.

We could have been the couple that do the Sonic commercials. It was pretty commical.